I LIKE THE WAY YOUR WORKERS CAME ON TIME, CLEAN AND PREP THE AREA AND CLEAN THE YARD AFTER COMPLETION, THEY MADE SURE MY YARD WAS THE SAME WAY AS WHEN THEY STARTED. I ESPECIALLY LIKE THEIR BEING ON TIME TO START WORK. YOU DON’T GET THAT WITH CONTRACTORS NOW A DAYS. OH YEAH I LIKE THE ROOF!”
Jasper Contractors recognizes one of our Team Members, Rachel, for a job well done!
I would like to thank you again for all the effort you put in to resolving the final inspection of our roof. It is people like you that go unrecognized for going above and beyond their job to satisfy a customer. Please be sure to share my note with your supervisor/boss, so he knows how important you are to Jasper Contractors.”
We do all know Rachel does a great job, Ms. D, thank you for you letter and kind words!
All homeowner information must be updated in real time in the appropriate FileTrac fields and then sent out through FileTrac Notes to the appropriate email group. The corresponding document(s) must be uploaded with the updated information. Account Managers will no longer send directly through email; it must be entered into the FileTrac# associated with that homeowner. *The Contract Package (Contract, Overview and pictures) must be uploaded when the file is created.
For example, when a homeowner signs a contract, you will immediately create the new file in FileTrac and then send the pertinent information to the “Contract Group” through FileTrac Notes and then upload the Contract Package. (If the contract was signed from a Lead, the FT# will already be created internally and assigned in your name; you will only need to edit the file.)
Here is a YouTube video to show you exactly how to enter a new file and upload documents into FileTrac on your company android phone (approximately 7 minutes). CLICK HERE FOR JASPER VIDEO
All “Email Protocol” information is still required. Note that you no longer have to enter the FT# as it automatically adds the link when you send an email through FT.
We are excited to help you move your files more efficiently. Please call the Corporate Office for Chris Smith if you have more specific questions regarding the upload tools or apps. More training videos will be available soon!
We welcome all new customers in the Jacksonville, FL market to leave a review on our CustomerLobby page . We have been given great reviews in all areas: Service, Total Experience and Will Recommend!
Here is what one of our homeowners is saying about us:
“Roof Completed in One Day!
I am so pleased with Jasper. They completed my roof in one day while other companies in my neighborhood spread the work out over several days. Plus, my yard looked fine when they were finished. Most of all, I love my roof! Thanks, Jasper!”
3333-3 Canal St.
Jacksonville, FL 32209
We welcome all new customers in the Tampa, FL market to leave a review on our CustomerLobby page . Our first two posts were both given 5 stars in all areas: Service, Total Experience and Will Recommend.
Work was completed in a timely manner. Employees were very professional. They helped with all aspects of dealing with my insurance company. All details were explained & their follow up was greatly appreciated. Read More
W E B.
I met Jasper Roofing through Kyle Schiro. I was impressed with his expertise, diligence and hard work. The roofers work was also very professional and efficient
Usually hail is not something that you can miss—it is typically a widespread weather event in a neighborhood and not isolated to just one house on the block. Hail can bruise a shingle causing an indentation that may be hard to see but that can crack the shingle allowing water to infiltrate over time. You may need the assistance of a professional roofing contractor to determine the scope of the damage. If you have hail damage, you will need to file an insurance claim.
If your hail event was significant in terms of widespread damage, you will have roofing contractors who specialize in “storms” knocking on your door within days of the event. As always, you should use your best judgment when selecting a contractor. Owens Corning™ Roofing has a network of Preferred Contractors. Click here to find a Preferred Contractor member in your area.
Potential signs of hail damage:
Other collateral hail damage around the house; dents on cars or other items on your house or in your yard
A distinct pattern of small round-shaped divots on the edges of the shingles
Indentations in the shingle where granules are missing
A large pile of granules at the end of your downspout; a small amount is normal, especially on new shingles
Matt worked with us and made the whole process happen in a very timely manner. He really knows what he is doing and thanks to him helped me make the right decision on the selection of shingles that really complements our home. The crew worked hard all day and did a fantastic job cleaning up. We have already recommended Jasper Roofing twice since we had our roof put on last week.”
Steven Peck is the President and Founder of Green Roofs for Healthy Cities. In this video he talks about the many benefits of green roofs including how they manage storm water, mediate the urban heat island (UHI)effect and provide area for integrating agriculture into our urban environments. Click here for more details.